ModulesTechnical assistance on site: the consultants management form of Assistance.Web
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The module for Assistance.Web employees management give the opportunity to enter into the system all employees in the company, with more regard to the figures of the technicians, for which you can store very much information, including the area of competence, certifications and specializations acquired. With this part of the application you can assign different activities to play and you can also create new ones, even if unplanned (it is the inclusion of new ticket in short). |
From a functional point of view this module is very similar to that which concerns the management of technicians, and indeed appears to be a completion, in which there are also several types enclosed by the technicians themselves.
The functionality of the module are:
- master data management;
- can enter both classical data (such as name, surname ,..), the type of job, the hourly cost, revenue hours, the deposit and the area;
- possibility of integration certification, absences (which is both an important statistical point is to avoid the certainty of assigning work to technicians who are not there) and various specializations in order to know immediately which resource could be better prepared to make an educational intervention.
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Contact us now for full details on the free trial Assistance.Web on your PC for 30 days, we are at your disposal! E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Phone: +39035 4536614 |
