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Management module for technical assistance from web

The application for technical assistance from web provides all the functionality required to organize assigned work, users can view and update your entry, print the confirmation report and download any spare parts used.

The module is accessible from any fixed and mobile device connected to Internet, without any installation or configuration. The module also has a practical tool for integrated messaging for the exchange of messages between users of the system. Messages can also have a beginning and end of validity.

The staff who provided access credentials can connect to the web to select, view and update the assigned interventions and print the list. The features are:

  • possibility of extracting information for the period, serial number, customer number;
  • update on the technician work of data maintenance (find anomalies, spare parts used for the purpose, time worked, etc..);
  • ability to print the confirmation report at the end of activity, with reference to times, spare parts and activities.
With this new module will save the back-office work (no longer have to update the action when the crew will return to company), you will have real-time data will be updated and corrected, and customers more satisfied with the efficiency of service.

Contact us now for full details on the free trial Assistance.Web on your PC for 30 days, we are at your disposal!

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